ONE Mail

ONE Mail is an encrypted email service that lets registered health care professionals share patient information quickly, confidently and securely.

ONE Mail Partnered

Ideal for large organizations – such as hospitals. This email service allows subscribers to use their existing email system to exchange encrypted messages with other ONE Mail registered health care professionals.

ONE Mail Direct

Ideal for small organizations or individual physicians. This email service, hosted in our highly-secure environment, allows subscribers to exchange encrypted messages with other ONE Mail registered health care professionals.

Sign up for ONE Mail

Interested in signing your organization up for ONE Mail Direct or ONE Mail Partnered? Simply download the Request for Service form and return it completed to us at


Interested in signing up for your own individual ONE Mail Direct account, and have a Regulated Health Care Professional number, please reach out to us at


  • Enable peer-to-peer interaction for improved treatment decisions through e-consultation, referrals and assessments

  • Reduce operational costs by eliminating paper-based processes, faxing and couriering

  • Access to over hundreds of thousands of registered users across the health care continuum via our secure ONE Mail directory

  • Continuous protection against viruses and spam using the latest industry leading technology

  • Built in encryption using forced transport layer security (TLS)

  • Geographically distributed data centers with disaster recovery capabilities

  • Policies and processes in place to ensure only authorized health care professionals can access ONE Mail

  • Free implementation to Ontario health care providers with assistance in initial setup configuration guides and comprehensive support documentation are available along with a 24/7 Service Desk support.