We Take Your Privacy Seriously

We adhere to rigorous privacy standards, policies and procedures to ensure your personal health information is only accessed by authorized health care providers. As a patient, you have the right to know how personal health information in your electronic health record is safeguarded and shared.

Here’s who to contact for a list of health care providers who have viewed your information:

Clinical & diagnostic imaging reports contained in the EHR

eHealth Ontario

P.O. Box 148

Toronto, Ontario

M5G 2C8

Or, complete our EHR access and correction request form

We will respond within 30 days of receiving your request.

 

Download Form

Tel: 1-866-250-1554

Lab test Results

Freedom Of Information & Privacy Coordinator
Access and Privacy Office,
Ministry of Health and Long-Term Care

99 Adesso Drive, 1st floor
Concord, ON
L4K 3C7

Tel: 416-327-7040

generalapo@ontario.ca

Drug claims history in the Drug Profile Viewer
(seniors or Ontario Drug Benefit / Trillium Drug recipients)

Freedom Of Information & Privacy Coordinator
Access and Privacy Office,
Ministry of Health and Long-Term Care

99 Adesso Drive, 1st floor
Concord, ON
L4K 3C7

Tel: 416-327-7040

generalapo@ontario.ca

Digital Health Drug Repository

Service Ontario

Hours of operation:

Monday to Friday, 8:30 a.m. - 5:00 p.m

Toll free : 1-800-291-1405

Toronto TTY: 416-327-4282

TTY : 1-800-387-5559

Information not contained in your electronic health record

Contact the health care professional with whom you have a current care relationship (e.g. family physician).

Contact us anytime at 1-866-250-1554 or info@ehealthontario.on.ca:

  • If you don’t want to share information with any or all of your health care providers
  • To receive copies of your information
  • To request a correction to your information
  • For a list of health care providers who have viewed your information
  • For any privacy and security questions or requests