FAQs - Application Process

  1. How should I submit my resume/application?
  2. How will I know you received my resume/application?
  3. If I apply for one position, will I be considered for other positions or do I need to apply to each job separately?
  4. Can I submit my resume without applying to a specific job?
  5. Do you have jobs available that aren't posted?
  6. I'm not sure if I'm really qualified for the position I'm interested in. How do I know if I should apply?
  7. Can I contact the hiring manager or recruiter directly?
  8. How is my resume/application evaluated?
  9. Who can I contact for more information?

How should I submit my resume/application?
All applications need to be submitted online through this site so that your skills can be entered and made searchable in our database.

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How will I know you received my resume/application?
Shortly after you apply online, you will be sent an acknowledgement e-mail stating we have received your application. This e-mail confirms that your information is now in our system. If you do not receive this e-mail, please re-apply.

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If I apply for one position, will I be considered for other positions or do I need to apply to each job separately?
We encourage you to apply separately to all of the positions that interest you. It is also important to note that our recruiters conduct regular searches of our database as new opportunities arise, therefore once we have your information, you may be considered for positions you haven't formally applied to.

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Can I submit my resume without applying to a specific job?
You can submit your resume to the Future Opportunities section of our site so that your skills can be entered into our database. Recruiters can then access your information as new positions arise.

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Do you have jobs available that aren't posted?
Our practice is to post all available jobs on the Professional Opportunities section of this site; however, as new positions arise, we also search our database for available candidates. As such, please feel free to submit your resume to our Future Opportunities section. We also encourage you to set up a Career Alert so that you will receive automatic e-mail notification when new opportunities are posted.

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I'm not sure if I'm really qualified for the position I'm interested in. How do I know if I should apply?
Our postings give an overview of each position. We have tried to highlight the most important areas of work history, skill and experience that we are looking for. If you believe that your background matches the posting, please submit your resume.

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Can I contact the hiring manager or recruiter directly?
All candidates must exclusively use our online application tool. Our recruiters will review your application and be in touch with you if they have any questions about your background or experiences. The recruiters know about our current and upcoming vacancies and search our database regularly. If they find a match between an opportunity and your skill set, they will be in touch with you.

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How is my resume/application evaluated?
Our expert team of recruiters reviews your application and profile to evaluate your area of expertise and skills. They'll compare your qualifications to the specific position you're applying for, as well as keep you in mind for any other suitable opportunities.

As part of our recruiting process, we have placed an emphasis on the communication of available opportunities and sharing of candidates between our recruiting team. As such, if your skills do not match the opportunity you applied to, our recruiters will automatically consider you for other current or future opportunities.

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Who can I contact for more information?
If you would like further information about eHealth Ontario, or have questions regarding the opportunities we have posted, please contact us.

Our hours of operation are Monday to Friday, 8:30 a.m. to 5 p.m. When asking a question about a specific posting, please indicate which opportunity you are asking about.

You can send us an e-mail at: recruitment@ehealthontario.on.ca  

Or you can mail your questions to:

Professional Opportunities
c/o Human Resources
eHealth Ontario

777 Bay Street, Suite 701
PO Box 148
Toronto, ON  M5G 2C8

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