About us

Vendor Relations

eHealth Ontario is committed to the principles of openness, fairness, competitiveness and transparency in our relations with the vendor community.

The agency seeks to engage vendors in implementing the government’s ehealth agenda, knowing that collaborative work will yield the best possible results for patients, clinicians and the health system. To this end, we will be using this web page to disseminate information widely to attract a broad range of vendors offering innovative and cost-effective solutions.

Doing Business with eHealth Ontario

If you are a vendor with expertise in creating and implementing eHealth solutions and support for health care, you may wish to register for vendor relations alerts. The alerts will prompt you about eHealth Ontario’s strategy update sessions and vendor information sessions. These sessions provide vendors with information about future opportunities and strategies for projects funded by eHealth Ontario.

eHealth Ontario is committed to fully complying with the procurement rules of the Government of Ontario. eHealth Ontario procures a wide range of goods and services from vendors including Software, Hardware, IT Management Consulting, legal services, temp services and facilities management.

eHealth Ontario generally sources goods and services through the private tenders section of MERX, Canada’s leading electronic tendering service. A summary of current procurements for eHealth Ontario is found on MERX at merx.com/ehealth. To order a document, you will need to register with MERX and pay a nominal fee to download a tender document or pay a yearly subscription fee for unlimited downloads.

Vendor Alerts

Procurement for eHealth Ontario projects may also be made through third party entities such as Infrastructure Ontario. In some cases a delivery partner such as a hospital or other not-for-profit entity may lead and procure an eHealth project funded by the Agency. eHealth Ontario may also use the Ministry of Government Services’ Vendor of Record (VOR) for certain procurements.

Vendor information regarding certification services from OntarioMD for Electronic Medical Record (EMR) systems and from Canada Health Infoway may also be helpful to you.

If you have any questions about eHealth Ontario’s procurements, please contact our Procurement team.

Strategy Update Sessions
Information Sessions
Engagement

As part of our efforts to communicate widely with the vendor community, eHealth Ontario is taking advantage of a variety of venues to provide information about our overall plans and strategy. The goal of these presentations is to disseminate information and to have a direct dialogue with the vendor community.

One of the venues is through the Information Technology A ssociation of Canada (ITAC). ITAC represents vendors in Ontario and Canada and consists of hundreds of members. Its Health division represents Information and Communications Technology (ICT) companies that are actively involved in the health sector. eHealth Ontario has made presentations to ITAC Health through their Breakfast Roundtable events where they attracted over 250 members of the ICT community.

eHealth Ontario plans to hold Strategy Update Sessions two or more times a year.

Past eHealth Strategy Update Session

May 16, 2011	Improving Front Line Care, Greg A. Reed, CEO speech to the Canadian Club of Toronto	Watch Video
October 13, 2010	ITAC Breakfast Event - Update on eHealth Ontario’s strategic direction with the President and CEO, Greg Reed	Watch Video

Past Vendor Information Sessions

Vendor Information Sessions offered by eHealth Ontario provide vendors with an opportunity to learn about specific projects and strategies to better understand our needs.

July 26, 2011	Vendor Information Session on eHealth Ontario’s 2015 Blueprint at ITAC (presentation to be posted)	Handout
March 11, 2010	Identity Federation and Federated Trust: An Overview	Presentation
March 11, 2010	The Provincial Reference Model for Alternate Level of Care Resource Matching and Referral (ALC RM & R)	Presentation
December 2, 2009	Vendor Information Session on Integration Services	Presentation

During the development stages of a project or strategy, eHealth Ontario may seek feedback from the vendor community. These engagements may come in the form of a request for a written submission, a roundtable discussion or a meeting.

Past Engagements with Vendors

Jan 11/12, 2011	Vendor Walkthrough on draft Clinical Document Specifications	Details
July 9, 2010	Vendor Engagement for the Drug Information System and ePrescribing	Details

Guidelines on meeting with eHealth Ontario personnel on new products.

Vendors may request meetings with eHealth Ontario personnel to provide information and updates. eHealth Ontario recognizes that technology and product offerings constantly change and it is important for the agency to remain current. Therefore, senior personnel may use their discretion to meet with vendors for educational, strategic, and/or specific product related discussions under certain conditions and provided there is no pending or current procurement or vendor engagement opportunity in which the vendor may wish to participate. Personnel have the right to refuse meeting requests.

Please note that eHealth Ontario will not sign non-disclosure agreements.

If you have any questions, please consult with the Vendor Relations department at vendorrelations@ehealthontario.on.ca.